Forinformationaboutthestatuslightsandusingthecontrols,refertothedocumentationthatcomes
withyourmonitor.
Selectyoursymptomfromthefollowinglist:
•“Wrongcharactersappearonthescreen”onpage58
•“Themonitorworkswhenyouturnonthecomputer,butgoesblankaftersomeperiodofcomputer
inactivity”onpage58
•“Themonitorworkswhenyouturnonthecomputer,butgoesblankwhenyoustartsomeapplication
programs”onpage58
•“Theimageappearstobeflickering”onpage58
•“Theimageisdiscolored”onpage59
Wrongcharactersappearonthescreen
Symptom:Wrongcharactersappearonthescreen.
Action:Havethecomputerserviced.Fordetails,seeChapter10“Gettinginformation,help,andservice”
onpage65.
Themonitorworkswhenyouturnonthecomputer,butgoesblankaftersomeperiod
ofcomputerinactivity
Symptom:Themonitorworkswhenyouturnonthecomputer,butgoesblankaftersomeperiodofcomputer
inactivity.
Action:Thecomputerisprobablysetforenergysavingswiththepower-managementfeature.Ifthe
power-managementfeatureisenabled,disablingitorchangingthesettingsmightsolvetheproblem.
Ifyouneedtechnicalassistance,seeChapter10“Gettinginformation,help,andservice”onpage65.
Themonitorworkswhenyouturnonthecomputer,butgoesblankwhenyoustart
someapplicationprograms
Symptom:Themonitorworkswhenyouturnonthecomputer,butgoesblankwhenyoustartsome
applicationprograms.
Actions:
•Ensurethemonitorsignalcableissecurelyconnectedtothemonitorandthemonitorconnectoronthe
computer.Aloosecablecancauseintermittentproblems.
•Verifythatthenecessarydevicedriversfortheapplicationprogramsareinstalled.Refertothe
documentationfortheaffectedapplicationprogramtoseeifdevicedriversarerequired.
Ifyouneedtechnicalassistance,seeChapter10“Gettinginformation,help,andservice”onpage65.
Theimageappearstobeflickering
Symptom:Theimageappearstobeflickering.
Actions:
•Themonitormightbeoperatinginalow-refreshratedisplaymode.Setthemonitortothehighest,
noninterlacedrefreshratesupportedbyyourmonitorandthevideocontrollerinyourcomputer.
Attention:Usingaresolutionorrefreshratethatisnotsupportedbyyourmonitormightdamageit.
Checkthedocumentationthatcomeswithyourmonitortoverifythesupportedrefreshrates.
58ThinkCentreM32UserGuide
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