
SomeorallharddiskdrivesmissingfromtheSetupUtilityprogram
Symptom:SomeorallharddiskdrivesmissingfromtheSetupUtilityprogram
Actions:
•Ensurethatallharddiskdrivesignalcablesandpowercablesareconnectedcorrectly.
•Ensurethatyourcomputerisconfiguredcorrectlytosupporttheharddiskdrives.
–IfyourcomputerisinstalledwithfiveSATAharddiskdrives,ensurethattheSATAharddiskdrive
enablementmodule(onetofiveharddiskdrives)isinstalled.
–IfyourcomputerisinstalledwithSASharddiskdrives,ensurethattheSASharddiskdriveenablement
module(onetofiveharddiskdrives)ortheLSIMegaRAIDSASadapterisinstalled.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprogramLenovoSolutionCenter.See“Lenovo
SolutionCenter”onpage53
.Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage32.
"NoOperatingSystemFound"messageorthesystemnotstartingfromthecorrect
harddiskdrive
Symptom:"NoOperatingSystemFound"messageorthesystemnotstartingfromthecorrectharddiskdrive
Actions:
•Ensurethatallharddiskdrivesignalcablesandpowercablesareconnectedcorrectly.Referto
“Replacingtheharddiskdrive”onpage84.
•EnsurethattheharddiskdriveyourcomputerstartsfromislistedasthefirststartupdeviceintheSetup
Utilityprogram.Referto“Selectingastartupdevice”onpage58.
Note:Inrarecases,theharddiskdrivewiththeoperatingsystemmightgetcorruptedordamaged.Insuch
cases,youmightneedtoreplacetheharddiskdrive.Referto“Replacingtheharddiskdrive”onpage84.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprogramLenovoSolutionCenter.See
“LenovoSolutionCenter”onpage53
.Ifyouneedtechnicalassistance,see“Replacingtheharddisk
drive”onpage84
.
Keyboard,mouse,orpointingdeviceproblems
Selectyoursymptomfromthefollowinglist:
•“Allorsomekeysonthekeyboarddonotwork”onpage42
•“Themouseorpointingdevicedoesnotwork”onpage43
•“Thepointeronthescreendoesnotmovesmoothlywiththemouse”onpage44
•“Thefingerprintreaderdoesnotwork”onpage44
•“Thewirelesskeyboarddoesnotwork”onpage44
Allorsomekeysonthekeyboarddonotwork
Symptom:Allorsomekeysonthekeyboarddonotwork.
Actions:
•Verifythatthekeyboardcableissecurelyconnectedtothecorrectconnectoronthecomputer.
•IfyouareusinganEnhancedPerformanceUSBkeyboardandoneormoreoftheRapidAccessbuttons
aretheonlykeysthatarenotworking,thesebuttonsmighthavebeendisabledorhavenotbeenassigned
toafunction.UsethehelpsystemintheEnhancedPerformanceCustomizationKeyboardprogramto
helpdiagnoseproblemswiththeRapidAccessbuttons.
42ThinkCentreE93HardwareMaintenanceManual
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