
6.ClickDefragmentNowagaintostartadisk-defragmentationprocess.
OntheWindows8orWindows8.1operatingsystem,dothefollowing:
1.Closeanyprogramsthatarecurrentlyrunningandcloseanyopenwindows.
2.OnWindows8,openFileExplorerandclickComputer.OnWindows8.1,openFileExplorer.
3.Right-clickyourCdriveentryandthenclickProperties.
4.ClicktheToolstabandthenclickOptimize.
5.ClickOptimizeintheOptimizeDriveswindowthatisdisplayedtostartadisk-defragmentationprocess.
Insufficientmemory
Symptom:Insufficientmemory
Ingeneral,themorememorythatisinstalled,thebettertheWindowsoperatingsystemruns.
Action:Installadditionalmemory.Forinformationaboutpurchasingmemory,see“LenovoSupportWeb
site”onpage32
.Forstep-by-stepinstructionsoninstallingmemory,see“Installingorreplacingamemory
module”onpage105
.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on
page53forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage32.
Printerproblems
Symptom:Theprinterdoesnotwork.
Actions:Verifythat:
1.Theprinteristurnedonandisonline.
2.Paperisloadedcorrectly.
3.Theprintersignalcableissecurelyconnectedtothecorrectparallel,serial,orUSBconnectoronthe
computer.
Note:Non-IEEE-approvedprintersignalcablesmightcauseunpredictableproblems.
1.Anydevicedriversandothersoftwarethatcamewiththeprinterarecorrectlyinstalled.
2.Youhaveassignedtheprinterportcorrectlyinyouroperatingsystem,applicationprogram,orBIOS
settings.FormoreinformationaboutBIOSsettings,seeChapter6“UsingtheSetupUtilityprogram”
onpage55
.
Iftheproblempersists,runthetestsdescribedinthedocumentationthatcomeswithyourprinter.Ifyou
cannotcorrecttheproblem,havethecomputerserviced.See“LenovoSupportWebsite”onpage32
.
Serialportproblems
Usethisinformationtotroubleshoottheserialportanddevicesattachedtotheserialport.
Symptom:Serialportcannotbeaccessed.
Actions:
•Ensurethattheserialcableissecurelyconnectedtotheserialportonthecomputerandtotheserial
device.Iftheserialdevicehasitsownpowercord,ensurethatitisattachedtoaproperlygrounded
electricaloutlet.
•IftheserialdevicehasitsownOn/Offswitch,ensurethatitisintheOnposition.
Chapter5.Troubleshootinganddiagnostics51
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