
•Problem:ThesoundcannotbeturnedoffcompletelyevenifyousettheMastervolumecontrolat
minimum.
Solution:YoucanstillhearsomesoundeventhoughyouhavesettheMastervolumecontrolat
minimum.Toturnoffthesoundcompletely,gototheMastervolumecontrolandselectMutespeakers
(inWindowsXP,Mute).
•Problem:Whenyouconnectaheadphonetoyourcomputerwhileplayingsound,aspeakerdoesnot
producesoundintheMULTI-STREAMmodeatSmartAudio(Windows7).
Solution:Oncetheheadphoneisattached,thestreamingisautomaticallyredirectedtoit.Ifyouwant
tolistentosoundfromthespeakersagain,besuretosetthosespeakersasthedefaultdevice.The
procedureisasfollows:
1.ClickStart➙ControlPanel➙AllControlPanelItems.
2.ClicktheSmartAudioicon.TheSmartAudiowindowopens.
3.Lookattheplaybackdevices.Ifyouhaveattachedaheadphone,theheadphonewillbeautomatically
setasthedefaultdevice,andtheiconforthatheadphonewillbechecked.
4.Tosetadifferentdeviceasthedefault,justdouble-clicktheiconforthosespeakers.Thaticon
willnowhaveacheckmark.
5.PlayanysoundbyuseofamusicprogramsuchasWindowsMediaPlayer.Makesurethatsound
comesfromthespeakers.
Fordetails,refertotheHelpforSmartAudio.
Fingerprintreaderproblems
•Problem:Thesurfaceofthereaderisdirty,stained,orwet.
Solution:Gentlycleanthesurfaceofthereaderwithadry,soft,lint-freecloth.
•Problem:Thereaderoftenfailstoenrollorauthenticateyourngerprint.
Solution:Ifthesurfaceofthereaderisdirty,stained,orwet,gentlycleanthesurfaceofthereader
withadry,soft,lint-freecloth.
Ifyourngerhasanyofthefollowingconditions,youmaynotbeabletoregisterorauthenticateit:
–Yourngeriswrinkled.
–Yourngerisrough,dry,orinjured.
–Yourngerisverydry.
–Yourngerisstainedwithdirt,mud,oroil.
–Thesurfaceofyourngerisverydifferentfromwhenyouenrolledyourngerprint.
–Yourngeriswet.
–Angerisusedthathasnotbeenenrolled.
Toimprovethesituation,trythefollowing:
–Cleanorwipeyourhandstoremoveanyexcessdirtormoisturefromthengers.
–Enrollanduseadifferentngerforauthentication.
–Ifyourhandsaretoodry,applylotiontothem.
Batteryandpower
Thissectiontellswhattodoifyouhaveabatteryandpowerproblem.
Thissectionincludesvetopics:battery,acpoweradapter,power,powerbutton,startupandsleep
(standby)andhibernation.Checkthesetopicstondtherelatedinformation.
Chapter10.Troubleshootingcomputerproblems149
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