Chapter8.Gettinginformation,help,andservice
Thischaptercontainsinformationabouthelp,service,andtechnicalassistanceforproductsmanufactured
byLenovoandwheretogoforadditionalinformationaboutLenovoandLenovoproducts.
Informationresources
Youcanusetheinformationinthistopictoaccessusefulresourcesrelatingtoyourneedswhenusing
theproduct.
Usingthedocumentation
InformationaboutyourLenovosystemandinstalledsoftware,ifany,oroptionaldevicesisavailablein
thedocumentationthatcomeswiththeproduct.Thedocumentationcanincludeprinteddocuments,
onlinedocuments,readmefiles,andhelpfiles.Mostofthedocumentationforyourstoragearrayisonthe
documentationDVDprovidedwithyourstoragearray.Refertothetroubleshootinginformationinyour
storagearrayUserGuideandHardwareMaintenanceManualforinstructionsonhowtodiagnoseproblems
anddobasictroubleshooting.Thetroubleshootinganddiagnosticsinformationmighttellyouthatyouneed
additionalorupdateddevicedriversorothersoftware.LenovomaintainspagesontheWorldWideWeb
whereyoucangetthelatesttechnicalinformationanddownloaddocumentationordevicedriversand
updates.ToaccesstheLenovoSupportWebsite,goto:
http://www.lenovo.com/support
ThinkServerWebsite
TheThinkServerWebsiteprovidesup-to-dateinformationandservicestohelpyoubuy,use,upgrade,and
maintainyourstoragearray.YoualsocandothefollowingbyvisitingtheThinkServerWebsiteat:
http://www.lenovo.com/thinkserver
•Shopforproductsaswellasupgradesandaccessoriesforyourproduct.
•Purchaseadditionalservicesandsoftware.
•Purchaseupgradesandextendedhardwarerepairservices.
•AccesstheLenovoLimitedWarranty(LLW).
•Accesstheonlinemanualsforyourproducts.
•Accesstroubleshootingandsupportinformationforyourstoragearraymodelandothersupported
products.
•Downloadthelatestdevicedriversandsoftwareupdatesforyourstoragearraymodel.
•Findtheserviceandsupportphonenumbersforyourcountryorregion.
•FindaServiceProviderlocatednearyou.
LenovoSupportWebsite
TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:
http://www.lenovo.com/support
ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:
•Driversandsoftware
•Diagnosticsolutions
•Productandservicewarranty
©CopyrightLenovo2014
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