
acompletelydifferentsetofscancodesonanotherkeyboardtype.Forexample,considerthepassword
azw.OnanEnglishkeyboard,thescancoderepresentationis0x1E,0x2C,0x11.However,onaGerman
keyboard,thescancoderepresentationis0x1E,0x15,0x11.
Thereare3keyboardtypesusedtosupportdifferentlanguages:
•French,Belgian
•German,Swiss,Hungary,Poland,Czechoslovakia,Slovenia,Slovakia
•Allotherlanguages
Whendeployinghardwarepasswordsfromtheserver,suchasPOP ,SVPandHDP,theserverconvertsthe
ASCIItexttoscancodesbasedonthekeyboardtypeofthetargetsystem.Thesepasswords(represented
byscancodes)aresenttotheclienttobesetinthehardware.
Changingkeyboardtypesisnotsupportedformanualentryofpasswords.Ifauserwantstochange
keyboardtypes,thebestpracticeistodothis:
1.DeregisterfromHardwarePasswordManager.
2.Changethekeyboard.
3.ReregisterinHardwarePasswordManager.
Scenario5-Handlingenrollmentfrommultiplebootpartitions
Thisscenariocanoccurwhenauserregistersandenrollsononebootpartition(suchasVista),andwantsto
enrollinHardwarePasswordManageronasecondbootpartition(suchasXP).Inthiscase,theHardware
PasswordManagerClientcodeshouldbeinstalledineachbootpartition.Theusershouldregisterandenroll
inHardwarePasswordManagerfromonebootpartition.Afterbeingenrolled,HardwarePasswordManager
functionsnormallyinallbootpartitionswheretheHardwarePasswordManagerClientcodeisinstalled
assumingtheWindowslogincredentialsarethesameinallbootpartitions.IftheWindowslogincredentials
aredifferent,theuserwillhavetomanuallyentertheirWindowscredentialsintheWindowsGina/CPwhen
usingbootpartitionsotherthantheoneusedtoregisterinHardwarePasswordManager.
Scenario6-BitLocker
BitLockerandHardwarePasswordManagerarecompatible,whichmeansaclientenrolledinHardware
PasswordManager(forBIOSpasswordprotection-POP ,SVP,HDPs)canfurtherprotecttheirdatausing
BitLocker(logicalvolumeencryption).BitLockerenrollmentandkeyretrievalishandledthesamewayasis
donetodaybycustomers(outsidethescopeofHardwarePasswordManager).
ThebestpracticewhenusingbothtechnologiesistoenrollinHardwarePasswordManagerpriortoenabling
BitLocker.IftheuserrstenablesBitLocker,thenregistersinHardwarePasswordManager,thefactthat
BIOSpasswordsaresetwillcauseBitLockertofailitsintegritycheck(BIOSpasswordsarevalidatedwithin
PCR1)andcausetheBitLockerRecoveryModetostart.HardwarePasswordManagerwillwarntheuser
ofthisissueduringtheregistrationowifBitLockerisenabled.Theusercanchoosetocontinuewiththe
registrationorcancelatthispoint.Iftheusercontinues,thenBitLockerRecoveryModewillbeexecutedon
thenextstartsincetheintegritycheckonBIOSpasswords(PCR1)willhavefailed.
Chapter6.Scenarios35
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